1. Collection and Use of Personal Data
1.1 Dorado Games collects personal data provided by you (e.g. your name, address and email address) in the following ways:
a. upon registration for our websites or games
b. for the use and payment of fee-based goods and services
c. for the purpose of support queries at your request
d. during optional participation in inquiries, promotions and surveys
Subject to your consent, Dorado Games keeps you informed about news, events and promotions via e-mail.
1.2 Dorado Games also collects further non-personal data as it is required for the technical implementation, the performance or the billing of our services. This refers in particular to game processes, game scores and information regarding the use and settlement of services. This concerns data such as:
a. IP addresses, redirecting URL, date, time
b. cookies, browser type and operating system
c. pages used, total time and frequency of use
In particular, Dorado Games uses this collected data for the following purposes:
a. to secure data and ensure our system's reliability and stability
b. for customer assistance and support
c. to provide services and settle payments
d. to track and stop the use of multiple accounts for fraudulent purposes
e. to fulfill legal obligations and meet the requirements for preserving data
2. Data Transfer and Third Parties
We will treat your data with the strictest confidentiality and will not disclose it to any third parties unless otherwise stated (see below), or unless you have given us your express permission to do so. We may however be required by law to disclose your information in certain situations (such as to an investigating authority) where the transfer takes place only within the framework required by legal conventions.
2.1 Dorado Games uses Third Party Analytics Services on our behalf. This mainly concerns the handling of payment transactions by external service providers (PayPal, Moneybookers, Paysafecard, etc.) and, in the case of default, by a debt collection company. These external companies are obligated to treat your data confidentially and securely, and only to use your data to the extent necessary to fulfill the tasks for which they are responsible.
Third Party Analytics Services may also pass this information on to further parties, were legally required to do so, or where third parties process this data on Third Party Analytics Services behalf. Under no circumstances shall Third Party Analytics Services associate your IP address with other Third Party Analytics Services data. By using this website you declare your agreement to the processing of data collected about you by Third Party Analytics Services in the aforementioned way and using the aforementioned methods and for the purposes specified. These ToS do not address any questions which may arise with regards to any services provided by additional parties – including questions relating to Internet access.
3. Withdrawal of Consents and Deletion of Data
If you have given us consent to process personal data, you can withdraw this consent at any time. Dorado Games deletes your personal data insofar as it is no longer needed or required, or if you have requested the deletion of this data. Please note that data cannot be deleted if there are legal storage requirements or this data is required by us for the billing of our services.
If you are concerned about the accuracy of personally identifiable information maintained by Dorado Games or wish to review, access, amend or correct it, or would like your personally identifiable information removed from Dorado Games’ records or otherwise deactivated, please contact us accordingly. We may decline requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or are extremely impractical.
For any queries about data protection you can also contact us directly via e-mail to support(at)doradogames.com. You can also send your request to us by mail at the following mailing address:
DOG Productions Ltd
Block A3, Level 12,
A3 Towers, Triq L-Arkata,
Paola, PLA 1211, Malta
Please remember to include your user ID, email address and, if needed, the relevant details about the game(s) concerned.